Let us call a spade a spade! We are a Call-Center
Let us call a spade a spade! We are a Call-Center
OUR COMMITMENT
OUR COMMITMENT
There is no doubt, requirements on a Call-Center over all industries changed. It is not just the „Call“ anymore, even though it is the most important channel in collaboration with mail communication, chats and social media. We are living in the most dynamic time ever so far. With Covid-19 an additional unwanted parameter took place. Flexibility combined with quality might be the most important capabilities, at any rate that is what we stand for.
WE EXCEED EXPECTATIONS
Thats why we prefer the wording Service-Center. We are your voice and the bridge to your customer, through different channels. That task comes with huge responsibilty and needs trust. We know and reward that with perfomance!
WHY OUTSOURCE
WHY OUTSOURCE
SAVE COSTS BY IMPROVING QUALITY!
INCREASE MARKET PENETRATION!
MORE FLEXIBILITY!
FOCUS ON YOUR CORE BUSINESS. WE FOCUS ON OURS!
YOUR KPI'S. WE DELIVER!
"We are your voice and the bridge to your customer. That task comes with huge responsibility! We know that and give everything to reward your trust with perfomance!"
PETROS MAKRYGIANNIS
Managing Director
WHAT DRIVES US
WHAT DRIVES US
OUR PEOPLE
Our core team builds our main pillar for the business. We are proud to be the employer for great personalities, highly motivated people with a high academic share.
Learn more about our carrier chances at Helpsense!
PERFOMANCE
We have confidence in our results. Quality, Commitment and Flexibility is our priority. This is why we work with our partners on a risk-sharing basis. We believe that in a true partnership both parties have skin in the game. Even when it is tough, once we commit — we deliver.
COMPETITION
We are in a highly competitve market, even if the demand ist increasing constant. Our DNA is to Exceed Expectations. We are not satisfied with silver or bronze. Our eyes are focused on gold, on benchmark! Your KPI‘s, we deliver! Heavy wording, but having this mentality within our company, it makes us competetive. It realizes our goal: Exceed Expectations